FAQ

HOW LONG CAN I GET THE FEEDBACKS AFTER WE SENT THE INQUIRY? 

We will reply you within 12 hours in working day.

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ARE YOU A DIRECT MANUFACTURER OR TRADING COMPANY?

Hicon has 8 advanced household air-conditioner production lines, 9 water cooler assembly lines, 2 refrigerator production lines and the world first-class enthalpy testing laboratories. We produce and sell all by ourselves.

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WHAT PRODUCTS CAN YOU OFFER?

Hicon main products are household and medical air conditioners, portable air conditioners, water dispensers, refrigerators, ice makers, freezers, wine coolers and small appliances.

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CAN YOU DO CUSTOMIZED PRODUCTS?

Yes,we are mainly doing customized products according to the customers’ drawings or samples.

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HOW ABOUT THE CAPACITY OF YOUR COMPANY?

Hicon annually produces 1.2 million sets of air-conditioners,1.4 million sets of water dispensers,1.2 million sets of refrigerators and freezers,0.6 million sets of ice makers,0.4 million of fireplaces and 0.2 million of professional cooling machines.

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HOW MANY EMPLOYEES OF YOUR COMANY?WHAT ABOUT THE TECHNICISTS?

Hicon has 2000 staff, including 400 senior engineers and managing staff.

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HOW TO GUARANTEE THE QUALITY OF YOUR GOODS?

Firstly,we will do the inspection after every process.For the finished products,we will do 100% inspection according to the customers’ requirements and the international standard.
Secondly,we have our own testing lab and the most advanced and complete inspection equipment in the casting industry,including Spectrometer, Metallographic Microscope, Tension Tester, Low Temperature Tester, X-ray Tester, MPT, UT, CMM, Video Measurement Machine and so on.With these advanced facilities & instruments, we are able to supply the most precise finished products to our customers, and make products meeting their overall inspection requirements on chemical composition, mechanical properties, non-destructive testing and high precise dimensional inspections.

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WHAT’S THE PAYMENT TERM?

When we quote for you,we will confirm with you the way of transaction,FOB,CIF,CNF,etc.
For mass production goods, you need to pay 30% deposit before producing and70% balance against copy of documents.The most common way is by T/T. L/C is also acceptable.

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HOW TO DELIVER THE GOODS TO US?

Usually we will ship the goods to you by sea,because we are in Ningbo,and we are only 35 kilometers away from the Ningbo Port,it is very convenient and efficient to ship goods to any other countries.Of course,if your goods are very urgent,the Ningbo Airport and Shanghai Airport are also very nearby.

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WHERE ARE YOUR PRODUCTS MAINLY EXPORTED TO?

Hicon products are well sold to more than fifty countries and regions, such as the USA ,Japan, Canada, Spain, France and Italy. More and more foreign customers become the sole agents for Hicon products in their own areas.

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